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agecon_undergrad_jobs_full: Full time Chicagoland Opportunity - Crop Nutrient Company - Customer Service Rep


Full time Chicagoland Opportunity - Crop Nutrient Company - Customer Service Rep


Students - An industry leading crop nutrient company located in the Chicagoland area is seeking a Customer Service Representative.  They would like to hire either a December or May graduate.  Please see the description below and apply as directed if interested.
Customer Service Rep
Reporting to: Manager, Customer Service
         Manage order activity and customer preferences for assigned customer accounts
         Act as a information resource for assigned sales representatives on customer accounts
         Maintain freight logical shipping points in the order system and at time of order entry
         Respond and satisfy customer requests for order status, product availability, specifications and product safety
         Coordinate and verify timely delivery of orders with plant/corp traffic and customers through use of delayed shipment reports and customer preferences
         Receive, evaluate and record customer complaints in a courteous manner in accordance with complaint resolution guidelines
         Direct complaints and monitor progress toward resolution for his/her accounts
        Recommend changes in policies and procedures to permanently correct the causes of customer complaints
         Ideal candidate should have a 4 year college degree preferably in Ag Business, Ag Economics.
        Some experience / background in an Ag retail/Agricultural/Industrial Commodity Chemical environment is extremely beneficial.
Interested candidates, please direct questions, or send your resume and cover letter to:
Jordan Morris
Executive Consultant
Morris Bixby Group
309-481-4901 Direct
309-678-0086 Cell

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Created at 11/8/2013 8:17 AM by Pava, Penny J.
Last modified at 11/8/2013 8:17 AM by Pava, Penny J.